Summary for new applicants 2021

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PROCEDURE FOR NEW APPLICANTS

Below the detailed procedure to apply for the label is described. The information below applies to new applicants only.

  1. The online self-assessment

The assessment is based on a set of around 50-60 questions and criteria (depending on the sector of activity) specifically made for public services and SGIs and derived from international indications such as: ISO 26000, EMAS, GRI, etc. company. There is an additional set of questions for companies in the following sectors: Transport, Social Housing, Urban renewal & Town planning, water & waste water, energy, tourism, and waste management.

When the self-assessment results in a green light (score of 70% or higher), companies will be asked to send proof and additional information for evaluation by independent external experts.

  1. Evaluation by external experts. For this evaluation additional information is needed.

The methodology of the SGI Europe-CSR Label was in order to streamline the work and ensure the benchmarking of applying companies. Please provide the documents for evaluation in English, French, or German. For other languages, please contact your national contact point for the special conditions and potential translation costs. The additional information that should be delivered includes:

A. The CSR Strategy of the company / organization

The applicant should provide a short introduction document presenting the CSR strategy of the company/organisation in line with their activities. This document should present the philosophy, the strategy, the goals and key achievements.
Maximum size: 2 A4 pages: if the document is longer only the first 2 pages will be used. The aim of the document is to provide general information on the company’s CSR activities for the experts.
Please use Annex 1

B. Proof of the answers in the self-assessment tool

Applicants need to provide proof for 8 answers to questions in the self-assessment. The self-assessment questions are divided into 8 dimensions. For every dimension proof has to be submitted for the answer of one question. An overview of the different dimensions and for which question additional proof has to provided can be found in the table below.
Please use Annex 2

Dimension in the online self-assessment tool What should applicants do? (use template in annex 2)
Corporate Governance Select one question from the online self-assessment tool and proof the answer you have given. One question will be selected by the experts and you will proof the answer. Please use the template you will find in annex 2.
Customers Select one question from the online self-assessment tool and proof the answer you have given. One question will be selected by the experts and you will proof the answer. Please use the template you will find in annex 2.
Staff Select one question from the online self-assessment tool and proof the answer you have given. One question will be selected by the experts and you will proof the answer. Please use the template you will find in annex 2.
Economic Stakeholders Select one question from the online self-assessment tool and proof the answer you have given. One question will be selected by the experts and you will proof the answer. Please use the template you will find in annex 2.
Local public authorities Select one question from the online self-assessment tool and proof the answer you have given. One question will be selected by the experts and you will proof the answer. Please use the template you will find in annex 2.
Environment Select one question from the online self-assessment tool and proof the answer you have given. One question will be selected by the experts and you will proof the answer. Please use the template you will find in annex 2.
International indications Select one question from the online self-assessment tool and proof the answer you have given. One question will be selected by the experts and you will proof the answer. Please use the template you will find in annex 2.
Sector specific Select one question from the online self-assessment tool and proof the answer you have given. One question will be selected by the experts and you will proof the answer. Please use the template you will find in annex 2.

C. Answer the benchmark questions

Applicants need to provide answers for four benchmark questions. The questions are related to the SGI Europe priorities of 2021 and are listed below. The priorities should not be confused with the self-assessment dimensions. Some of the benchmark questions however do have a link with questions from the self-assessment. In the table below the benchmark questions are listed.
Please use the form available under Annex 3

SGI Europe’s priorities Question
Crisis management and resilient communities  Have your organisation/company put in place special management practices for continuing offering essential services during COVID-19 crisis? If yes, please give example(s) of your practices e.g. management of increased demand or supply shortages, financial administration, human resources management, etc.
Digital solutions with a human centred approach Have your organisation/company adopted digital solutions during the COVID-19 crisis? If yes, please give example(s) of your practices e.g. training schemes for telework, work-life balance measures, coping with digital skills’ generational gap, etc.
Engaging in the recovery actions Have your organisation/company developed or has ongoing infrastructure projects linked to post-COVID-19 economic and social recovery? If yes, please give example(s) of your contribution or projects, especially regarding the environmental and digital transitions, social and physical infrastructure, and overall resilience of essential services.
Disclosure of sustainability data Have your organisation/company put in place mechanisms to collect and disclose data regarding the environmental and social impact of your activity in accordance with any European or international standards? If yes, please give example(s) of the mechanisms and the disclosure practices.

D. Describe the CSR reputation of the company

Provide a short overview of your CSR related achievements or activities which are published in the news. This means that you provide us news topics (national and international) you were involved in and that influenced your reputation and image (good or bad). This is used as background information by the experts and awarding committee.
Please use the form available under Annex 4

  1. Selection by the awarding committee

Based on the result of the self-assessment and the result of the evaluation, the external experts inform the awarding committee about which companies will receive the Label.

The external experts produce an individual report with suggestions for improvement for each company.

CALENDAR

The deadline to send the application for the participants awarded in the last edition who want to renew the label: 5 November 2021.

The deadline to take the online self-assessment tool of the SGI Europe-CSR label for participants applying for the first time: 5 November 2021.

The deadline to send further information for the external experts after taking the self-assessment tool for participants applying for the first time: 12 November 2021.

The Awarding Ceremony will be held in Paris, in February 2022.