Summary for new applicants 2018

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Below the detailed procedure to apply for the label is described. The information below applies to new applicants only.

1. The online self-assessment

The assessment is based on a set of around 50-60 questions and criteria (depending on the sector of activity) specifically made for public services and derived from international indications such as: ISO 26000, EMAS, GRI, etc. company. There is an additional set of questions for companies in the following sectors: Transport, Social Housing, Urban renewal & Town planning, water & waste water, energy, tourism, and waste management.
When the self-assessment results in a green light (score of 70% or higher), companies will be asked to send proof and additional information for evaluation by independent external experts

2. Evaluation by external experts. For this evaluation additional information is needed.

The methodology of the CEEP-CSR Label was updated for the 2017 – 2018 evaluation process in order to streamline the work and ensure the benchmarking of applying companies. Please provide the documents for evaluation in Dutch, English, French, German or Italian. For other languages, please contact your contact point for the special conditions and potential translation costs. The additional information that should be delivered includes:

A. The CSR Strategy of the company / organization

The applicant should provide a short introduction document presenting the CSR strategy of the company/organisation in line with their activities. This document should present the philosophy, the strategy, the goals and key achievements.
Maximum size: 2 A4 pages: if the document is longer only the first 2 pages will be used. The aim of the document is to provide general information on the company’s CSR activities for the experts.
Please use Annex 1

B. Proof of the answers in the self-assessment tool

Applicants need to provide proof for 8 answers to questions in the self-assessment. The self-assessment questions are divided into 8 dimensions. For every dimension proof has to be submitted for the answer of one question. An overview of the different dimensions and for which question additional proof has to provided can be found in the table below.
Please use Annex 2

Dimension in the online self-assessment tool What should applicants do? (use template in annex 2)
Corporate Governance Provide proof for question 3 (Our company has established priorities and objectives to address our CSR core subjects and issues).
Customers Provide proof for question 11 (Building customers awareness of CSR is part of our business strategy).
Staff Provide proof for question 19 (Our company takes positive action to introduce diversity (concerning gender, age, origin, disability etc.) within the staff).
Economic Stakeholders Provide proof for question 27 (Our company monitors, inspects and evaluates whether our suppliers, subcontractors and other partners comply with the CSR criteria).
Local public authorities Provide proof for question 38 (Our company contributes to community development through extra-activities based on our core business).
Environment Provide proof for question 42 (Our company monitors all impacts on the environment beyond legislation).
International indications Provide proof for question 46 (Has your company received a CSR Rating from an international agency?).
Sector specific Free to choose: select one question from this dimension to provide proof for.
C. Answer the benchmark questions

Applicants need to provide answers for four benchmark questions. The questions are related to the CEEP priorities of 2018 and are listed below. The priorities should not be confused with the self-assessment dimensions. Some of the benchmark questions however do have a link with questions from the self-assessment. In the table below the benchmark questions are listed. Also (when applicable) the link with the self-assessment question(s) is indicated.
Please use the form available under Annex 3

CEEP priority Question
Investment Does your organisation/company foster new investments at the local level? If yes, please give example(s) of recent investment practices while precising its scale
Digitalisation Has your organisation/company been internally adapting its management models to the digital transformation? If yes, please give example(s) of recent solutions set up to integrate ICT tools in your daily activities or to ensure the provision of affordable and accessible digitalised public services
Transition education-world of work Has your organisation/company set measures combining on-the-job training with academic instruction to facilitate the transition from education into work? If yes, please give example(s) of effective means (apprenticeships, internships, work-based learning…) put in place to improve the transition between both worlds.)
Integration of refugees in the labour market Is your organisation/company playing an active role in the promotion and support of the integration of refugees into work (inclusion activities such as language training, administrative help…)? If yes, please give example(s) of such practices.
D. Provide Best Practice

Companies will prepare a “Best Practice’ Document” to share what the company considers as one of its best achievement in terms of CSR. The best practice should be somehow related to one of the 4 CEEP priorities mentioned above.
Please use the form available under Annex 4.

E. Describe the CSR reputation of the company

Provide a short overview of your CSR related achievements or activities which are published in the news. This means that you provide us news topics (national and international) you were involved in and that influenced your reputation and image (good or bad). This is used as background information by the experts and awarding committee.
Please use the form available under Annex 5

3. Selection by the awarding committee

Based on the result of the self-assessment and the result of the evaluation, the external experts inform the awarding committee about which companies will receive the Label and which of them should be awarded for their “best practice” with merit.
The external experts produce an individual report with suggestions for improvement for each company.



Deadline to undertake the self-assessment tool online: 25 May 2018

Deadline to send additional information for evaluation by the external experts: 29 June 2018

Awarding Ceremony in Stockholm, Sweden: 11 December 2018